Returns

Returns Policy

At Prepzey, we want you to have a positive shopping experience. If you are not satisfied with your purchase, please contact us to discuss your return request.

Return Eligibility
Products must be unused, unopened, and in their original condition and packaging to be considered for a return. Certain products may not be eligible for return due to hygiene and safety reasons.

How to Request a Return
Please contact Prepzey through our Contact Us page with your order details and the reason for your return. We will review your request and provide further instructions.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order details and relevant information.

Refunds
Approved refunds will be processed according to the applicable payment method and our return terms.

Exchanges
Exchange availability depends on product availability and eligibility.

Contact Us
For questions regarding returns or exchanges, please contact Prepzey through our Contact Us page